RETURN & REFUND POLICY

Please note we cannot make any changes on the order once it is placed. 

Once an order is placed we are not able to edit the order nor change the shipping address. Therefore, please verify that your information is correct before completing the order.

Once you receive your order, please check the condition of the products. If the product is damaged, please send us photos and videos of the products and send to  sales@gymlux.it .  

If you would like to make a return or exchange the item, you're welcome to do so within 30 days.
All the items must be sent back to us in the original packages and in the original condition : unwashed, unworn, unused,no deodorant stains. We 
reserve the right to refuse the refund or exchange. If the returned products do not meet our policy. 
Please note that if it has been over 30 days from the date that you received the item, we are unable to accept your return.
We will refund the item or exchange if the received item is damaged. Please send us a picture and a video to  sales@gymlux.it and our support team will get back to you within 2 working day.